Returns & Refunds

May 4, 2020
Eco Bee

Returns and Refunds

Thank you for your purchase. Please see below for more information on our return policy.

Returns

If your products are damaged during shipping, please send us details of the damaged products and photos of the box and products. We will replace any damaged products as quickly as possible. If any of your customers have quality issues with our products please send us photos and details of the issue and we will investigate and replace the faulty products.

Because of the high margins we offer to you, our wholesale partners, we are unable to accept the return of wholesale products. The shipping and bank fees do not make it viable. Our goal is to make sure our wholesale products are affordable and effective so you can help to get plastic alternatives out to the global market.

Questions

If you have any questions concerning our return policy, please contact us at:
+66 (0) 61 336 7700
info@superbee.me

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